Ongoing Recruitment in a Commercial Bank, February, 2017

Filed in Job, Jobs in Nigeria by on February 21, 2017 0 Comments

Ongoing Recruitment in a Commercial Bank, February, 2017

Michael Stevens Consulting – Our client, a Commercial Bank looking to expand their new digital unit, is recruiting to fill the position below:

Job Title: Head of Products & Agile Coach
Location:
Lagos
Job Description

  • They are looking for Head of Products & Agile Coach who would be involved in partnering with the Chief development officer and digital leadership team to develop effective product strategies, visions and execution plans with a mission to shape and deliver digital products that transform customer experiences.

Requirements
Typical skills, and background of the ideal candidate:

  • Deep experience in digital product development and marketing ideally in an e-commerce and/or digital travel environment
  • Demonstrates thought leadership and is able to influence at all levels in the organization
  • Must have a well-rounded user-centered product portfolio that spans retail banking, e-commerce and telecoms
  • Experience with conducting user research, usability testing, A/B testing, rapid prototyping and analytics
  • Knowledge of Lead and Agile software development processes
  • Experience with designing creative, quality consumer products, as well as enabling business capability and objectives through technology
  • Entrepreneurial self-starter who is self-motivated, but also a team player with a professional presence

Job Title: UI Designer
Location: Lagos
Job Description

  • They are looking for a UI Designer’s to drive product design from end-to-end to create distinctive digital solutions for customers and employees.
  • The Designer would also be working within cross-functional Agile product teams and seek to create elegant user experience to create business impact.

Requirements
Typical skills, and background of the ideal candidate:

  • Strong experience in software design and development
  • Bachelor’s degree in Design or equivalent area
  • Experience with designing quality consumer products, as well as enabling business capability and objectives through technology
  • Well-rounded, user-centred design portfolio that spans some combination of web, mobile, tablet, TV, and wearables.
  • Graphical and Visual Design skills, including use of a diverse set of software such as Adobe suite, OmniGraffle, Balsamiq, Azure, or other tools for Graphic design, Visual Design.
  • Experience with conducting user research, usability testing, A/B testing, rapid prototyping
  • Knowledge of Agile software development
  • Proficiency in English language (written and oral)
  • Entrepreneurial self-starter who is self-motivated, but also a team player with a professional presence

Job Title: Content/Copy Writer
Location:
Lagos
Job Description
The Role:

  • A multi-skilled copywriter with good all-round writing and creative expertise. Capable to identify and then deal with all contexts and then translate them into crisp, compelling, creative and informative copy

Key Responsibilities

  • Produce copy for ATL advertising on mass media e.g. TV, cinema, interactive media, posters and radio scripts
  • Produce copy for BTL on direct means of communication e.g. brochures, leaflets, press adverts and direct mail
  • Work closely alongside creative and media agencies to develop and implement effective marketing campaigns
  • Keep up-to-date on SEO best practices and implement into content
  • Act as a source of Content Marketing subject matter expert for the internal team
  • Generate words, slogans and audio scripts that accompany advertising visuals
  • Create content for Apps, websites and digital platforms

Qualifications

  • Bachelors Degree preferably in the media, communications and/or marketing fields
  • Minimum of 2 years in a similar role

Skills and Experience:

  • Good acumen for the digital space
  • Prior experience creating content and copy for a range of online mediums including blogs, website, info-graphics, online videos, competitions and social media campaigns
  • Excellent command of English-particularly in spelling and grammar
  • Strong creative writing, researching and editing skills
  • Sound knowledge of social media platforms and the use of social for marketing
  • Ability to adapt tone of voice to suit different contexts
  • Ability to work under strict deadlines and campaign schedules

Job Title: Digital Acquisition Lead
Location:
Lagos
The Role

  • Shaping and delivering an overarching marketing and digital customer acquisition strategy for the unit, whilst analyzing and reporting on all marketing activity, using insights to drive decisions
  • Work closely with the commercial and development teams to ensure a consistent brand message and customer experience is delivered across all marketing channels including offline platforms, social community etc.
  • Develop the units brand presence through targeted digital marketing campaigns, optimized content and high performing channels using innovative thinking and influencing skills

Key Responsibilities

  • Customer acquisition through advanced digital marketing
  • Build innovative digital marketing strategies and driving these strategies through to delivery in line with marketing budgets
  • Utilize advanced web and mobile analytics to optimize budgets and marketing ROI
  • Analyze digital/ online trends and customer behavior and refining digital strategies to take advantage of opportunities identified
  • Lead marketing in the digital space, working with several partners and agencies. In this role, you will lead implementing, optimizing and managing all digital / online marketing channels including SEO, PPC, affiliates, email, display and mobile channels

Qualifications

  • B.Sc/ BA from a reputable institution
  • A Masters Degree in Business Administration

Experience:

  • 7+ years’ experience in consumer marketing with at least 4+ years specifically in digital marketing in e-commerce, telecoms, retail banking, digital marketing agency or related industries where core KPI is digital customer acquisition
  • Experience working in an e-commerce/telecoms environment with transactional websites strongly preferred

Skills & Competencies:

  • Deep expertise across all areas of digital acquisition marketing including PPC, SEO, Social, Content Marketing, Affiliate Marketing and funnel optimization
  • Strong analytical and research skills are essential alongside team management skills and experience of project/program management and relationship management including managing suppliers and third party partners
  • Experience of working in an e-commerce/telecoms environment with transactional websites strongly preferred
  • Excellent communication skills in order to liaise with internal stakeholders and manage external agency relationships
  • Depth of knowledge around broader marketing and brand communication will be required
  • Strategic thinker, with proven experience of designing and implementing digital strategies

Job Title: Head of Commercial
Location:
Lagos
Job Description
The Role:

  • As a corporate officer position, the CCO will report directly to the Head of the digital bank. He/she will be responsible for driving customer acquisition and retention through digital marketing, digital salesforce team and customer experience management
  • Lead strategic planning that will enable the digital unit to achieve its long-term customer acquisition and retention objectives, while achieving the maximum value from the customers.

Key Responsibilities

  • Setting and achieving of the commercial strategic objectives of the digital unit
  • Drive the achievement of customer acquisition and deposit targets.
  • Provide oversight for brand marketing and acquisition, customer experience and digital products
  • Responsible for developing the pricing and positioning of the unit’s products
  • Customer lifecycle management and using advanced analytics to drive value from customers
  • Participate in the preparation of the business plans for the unit
  • Responsible for the implementation of preventive actions to assure the compliance with the budget
  • Responsible for creating and delivering the short and long term marketing and customer acquisition plans including but not limited to digital marketing, salesforce and offline marketing

Qualifications

  • B.Sc/ BA from a reputable institution
  • A Masters Degree in Business Administration

Skills and Experience:

  • Minimum of 10 years commercial management experience (3-4 of which should have been in a similar role in e-commerce, telecoms, banking or related industries)
  • Experience in consumer segment marketing particularly focused on youths and mass segments
  • Extensive knowledge of digital marketing and acquisition, analytics and digital products
  • Retail banking experience would be a plus
  • Strong strategic marketing, digital customer acquisition, field sales, lifecycle management and business development skills.
  • Good standing and assertiveness, with excellent team work attitude, with proven ability to influence and coordinate teams beyond his/her own department
  • Ability to deal with decision making processes in complex organizations
  • Experience in developing product visions and customer journeys
  • Experience in building and managing successful teams that work well together, particularly cross-functionally

  

Job Title: Head of Engineering and Analytics
Location:
Lagos
Job Description

  • We are looking for a Head of Engineering who will be working closed with the Chief Digital Officer.
  • He/ She will lead a team of talented engineers that are passionate about building innovative digital solutions to disrupt the industry digitally.

Requirements
Typical skills, and background of the ideal candidate:

  • 10+ years in engineering and technology roles working with product development teams, delivering and building digital products.
  • Experience in a senior role while remaining hands-on
  • An expert in product development using Microsoft technologies, with deep understanding of IIS, Web Services, Xamarin, C#, Active Directory Services, Azure services, Visual Studio, Team services, Sharepoint etc.
  • An expert in Agile software development methodologies and processes including CI, CD, TDD and automation
  • Familiarity with information security vulnerabilities and risk management.
  • Proven leadership ability, including the skill to articulate ideas to both technical and non-technical audiences
  • Wide experience and understanding of architecture in terms of solutions, data and integration.
  • A track record of hiring, on boarding, and developing engineering and product teams.
  • Strong examples of coaching, facilitating and guiding others – directing, leading and mentoring others.

How to Apply
Interested and qualified candidates should forward brief, but comprehensive Resume to: jobs@michaelstevens-consulting.com with the job title as subject.

Application Deadline: 7th March, 2017.

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